Telegram Personal (alt)

Telegram Personal (alt) links a personal Telegram account, like Telegram Personal, and adds what bots need: their buttons and commands work right in the conversation. Lalexi works through the official Telegram API and appears in the account as one more device; the phone keeps working.

What you need

• Telegram on your phone, signed in to the account.
• The cloud password (two-step verification), if the account has one.
• A free slot in the connection limit.

How to connect

1. Open Settings → Inboxes and press Add Inbox.
2. Pick the Telegram Personal (alt) tile and press Connect. A linking tab opens.
3. Read the note and tick the box: you are connecting your own account and agree that the workspace reads and sends its private chats through the Telegram API on your behalf.
4. Choose how to sign in:
   • Scan a QR code — press Show QR code. On the phone open Telegram → Settings → Devices → Link Desktop Device and scan the code. The code refreshes itself while the page is open.
   • Use phone number — enter the number with the country code and press Send code. The code arrives in the Telegram app as a message from Telegram, not by SMS. Type it in and press Confirm.
5. If the account has two-step verification, the page asks for the cloud password. Type it and press Confirm.
6. The page says Connected — you can close it. The new inbox appears in Lalexi on its own, with the Connected status on its Connection tab.

The linking link is valid for 30 minutes. If it has expired, start again from Lalexi.

What you will see in Telegram

• Telegram sends a service message about a new login (the device is called Lalexi).
• Telegram may ask on your other devices whether the new login is you — answer Yes. If you answer "No", Telegram ends the session and the inbox needs to be reconnected.
• The connection stays listed under Settings → Devices. Ending it there disconnects the inbox.

Bot buttons and commands

• Buttons under a bot's message can be pressed right in the conversation. The bot's answer shows as a notice or a dialog; if the bot changes its message, the conversation updates by itself.
• Link buttons open in a new tab — only ordinary web and Telegram links.
• Log-in buttons ("Log in with Telegram") first show which site the account logs in to, through which bot, and what else the site asks for: letting the bot message the account or sharing its phone number. Once you confirm, the site opens in a new tab, logged in as this Telegram account. Each login is recorded with the agent who made it.
• Profile buttons open the person: their conversation in Lalexi when they are already mirrored, otherwise a link to their public Telegram page.
• Mini apps (shops, forms, bot services) open right in Lalexi, in a window of their own, as this Telegram account — just as in Telegram. The app's own buttons ("Order", "Back") work in that window. A bot's menu app is the first item of the Bot commands list. Each opening is recorded with the agent who opened it. If an app does not open inside Lalexi, you can open it in a new tab.
• Payments (buy buttons, bots' invoices, payments inside mini apps) still go through the Telegram app only. Lalexi shows what is billed and for how much.
• Bots' games open in the same window. A game's score shows in the conversation as a message of its own.
• The bot's keyboard (buttons that replace the phone keyboard) appears above the reply box. A button sends its text as your reply, exactly as written — even when live translation is on.
• Inline bots: in any Telegram Personal (alt) conversation, type @botname query in the reply box (for example, @gif cats) — the bot's results appear above it. The result you pick goes to the chat as the account, as in Telegram. A bot's "search here" buttons type such a query for you; when a button asks for another chat, Lalexi lists this inbox's chats.
• Bot commands: in a conversation with a bot, type / in the reply box. The window opens on the bot's commands, and your canned responses are in the second tab. Pick a command to put it into the reply box, then send it as usual. The Bot commands button above the reply box shows the same list.
• "Share my phone number": once you confirm, the bot receives this Telegram account's number as a contact — the same as pressing it in Telegram.
• "Send location": paste coordinates or a link to the place from Google Maps, Yandex Maps, 2GIS, OpenStreetMap or Apple Maps, check the point on the map and send it.
• "Create a poll": write the question and 2 to 10 answers. For a quiz, mark the correct answer and add an explanation if you like. If the bot takes only quizzes, the quiz is already chosen.
• "Choose a chat": Lalexi lists the account's recent chats that fit the button (people, bots, groups or channels), with a search. Pick one, or several when the bot allows it, and send.
• The shared number, point, poll and chats show in the conversation as sent by you.
• Polls from the other side: until the account votes, the answers show as buttons under the message. In a regular poll one click votes; when several answers are allowed, tick them and click Vote. After the vote the message shows the results.
• A button that asks to create a new bot works only in Telegram.

Each press and each vote is recorded with the agent who made it.

After linking

Choose which chats to mirror on the same Connection tab: Sync settings. Only one-to-one chats are synced; groups and channels are not mirrored.

The account can start a new message by phone number or @username. The account can send campaigns: each recipient reached by number is added to this Telegram account's contacts. Warm-up is not available for Telegram Personal (alt) yet.

One Telegram account can be connected only once per workspace: if it is already connected as Telegram Personal, contact support to move it to Telegram Personal (alt).

If something goes wrong